FAQ_IE.html 7.4 KB

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  42. <p class=MsoNormal><b><span style='font-family:宋体'>常见问题</span></b></p>
  43. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  44. <p class=MsoNormal><span lang=EN-US>1.</span><span style='font-family:宋体'>如何开通单招一卡通</span><span
  45. lang=EN-US>VIP</span><span style='font-family:宋体'>?</span></p>
  46. <p class=MsoNormal><span lang=EN-US>VIP</span><span style='font-family:宋体'>有两种开通方式:①</span>
  47. <span style='font-family:宋体'>线上开通会员:下载单招一卡通</span><span lang=EN-US>APP</span><span
  48. style='font-family:宋体'>,注册账号成为新用户,点击右下角进入“我的”,点击开通</span><span lang=EN-US>VIP</span><span
  49. style='font-family:宋体'>,购买成功后,当前账号由普通用户升级为会员用户,自动开通会员功能,若未显示</span><span
  50. lang=EN-US>VIP</span><span style='font-family:宋体'>权限,需退出当前账号重新登录生效。②线下购买会员实体卡</span><span
  51. lang=EN-US>:</span><span style='font-family:宋体'>下载单招一卡通</span><span lang=EN-US>APP</span><span
  52. style='font-family:宋体'>,直接输入会员卡卡号和密码登录,完善信息后,会员即生效。</span></p>
  53. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  54. <p class=MsoNormal><span lang=EN-US>2.</span><span style='font-family:宋体'>单招一卡通</span><span
  55. lang=EN-US>VIP</span><span style='font-family:宋体'>会员权益介绍</span></p>
  56. <p class=MsoNormal><span style='font-family:宋体'>同学你好!</span><span lang=EN-US>VIP</span><span
  57. style='font-family:宋体'>会员权益包括:智能填报,院校、专业、职业查询,权威测评,精品课程,分类题库和资讯,八大会员特权,助你轻松备考升学!</span></p>
  58. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  59. <p class=MsoNormal><span lang=EN-US>3.</span><span style='font-family:宋体'>单招卡如何使用(绑定)</span></p>
  60. <p class=MsoNormal><span style='font-family:宋体'>打开单招一卡通</span><span lang=EN-US>APP</span><span
  61. style='font-family:宋体'>,输入卡号和密码进行登录,根据系统提示进行绑定。</span></p>
  62. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  63. <p class=MsoNormal><span lang=EN-US>4.</span><span style='font-family:宋体'>开通</span><span
  64. lang=EN-US>VIP</span><span style='font-family:宋体'>后我能使用多久?</span></p>
  65. <p class=MsoNormal><span style='font-family:宋体'>本卡使用有效期至学生毕业年份单招录取结束止。</span></p>
  66. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  67. <p class=MsoNormal><span lang=EN-US>5.</span><span style='font-family:宋体'>开通会员卡或购买会员卡,可以退换吗?</span></p>
  68. <p class=MsoNormal><span style='font-family:宋体'>不记名、不挂失,一经出售,不退换。</span></p>
  69. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  70. <p class=MsoNormal><span lang=EN-US>6.</span><span style='font-family:宋体'>会员卡实物卡遗失可补吗?</span></p>
  71. <p class=MsoNormal><span style='font-family:宋体'>不可以,收到卡后请妥善保管好。</span></p>
  72. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  73. <p class=MsoNormal><span lang=EN-US>7.</span><span style='font-family:宋体'>如何修改密码?密码忘记了怎么办?</span></p>
  74. <p class=MsoNormal><span style='font-family:宋体'>打开</span><span lang=EN-US>APP</span><span
  75. style='font-family:宋体'>,右下角点击我的,点击修改密码。如果忘记密码,在登录框点击忘记密码,根据提示填写即可修改密码。</span></p>
  76. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  77. <p class=MsoNormal><span lang=EN-US>8.</span><span style='font-family:宋体'>怎么更换绑定的手机号?</span></p>
  78. <p class=MsoNormal><span style='font-family:宋体'>您可以打开</span><span lang=EN-US>APP</span><span
  79. style='font-family:宋体'>,右下角点击我的,点击基本信息,然后点击变更手机号进行更换绑定。</span></p>
  80. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  81. <p class=MsoNormal><span lang=EN-US>9.</span><span style='font-family:宋体'>功能为什么无法正常使用</span><span
  82. lang=EN-US>?</span></p>
  83. <p class=MsoNormal><span style='font-family:宋体'>同学,建议您检查网络设置、退出登录或重新安装单招一卡通</span><span
  84. lang=EN-US>APP</span><span style='font-family:宋体'>试一下,若仍无法解决,请联系客服提交意见并配图说明,我们会尽快为您解决</span><span
  85. lang=EN-US>!</span></p>
  86. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  87. <p class=MsoNormal><span lang=EN-US>10.</span><span style='font-family:宋体'>为什么我根据条件筛选出来的结果没有一所院校?</span></p>
  88. <p class=MsoNormal><span style='font-family:宋体'>单招一卡通会依照用户的条件,智能推荐与用户所选项目相匹配的院校与专业。如果出现无院校推荐的情况,即说明没有院校符合您的筛选条件,建议清空筛选条件。</span></p>
  89. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  90. <p class=MsoNormal><span lang=EN-US>11.</span><span style='font-family:宋体'>免费注册后如何绑定志愿卡?</span></p>
  91. <p class=MsoNormal><span style='font-family:宋体'>打开</span><span lang=EN-US>APP</span><span
  92. style='font-family:宋体'>,右下角点击我的</span><span lang=EN-US>--</span><span
  93. style='font-family:宋体'>绑定会员卡,按系统提示填写即可。</span></p>
  94. <p class=MsoNormal><span lang=EN-US> </span></p>
  95. <p class=MsoNormal><span lang=EN-US>12.</span><span style='font-family:宋体'>省份和学校填写错误怎么办?</span></p>
  96. <p class=MsoNormal><span style='font-family:宋体'>单招卡省份、学校确定之后是无法进行修改的,如您在使用途中遇到问题可以拨打单招一卡通客服热线</span><span
  97. lang=EN-US>4001797985</span><span style='font-family:宋体'>。</span></p>
  98. <p class=MsoNormal><span lang=EN-US>&nbsp;</span></p>
  99. <p class=MsoNormal><span lang=EN-US>13.</span><span style='font-family:宋体'>线上购卡高考年份选错了怎么办?</span></p>
  100. <p class=MsoNormal><span style='font-family:宋体'>单招年份确定之后是无法进行修改的,如您在使用途中遇到问题可以拨打单招一卡通客服热线</span><span
  101. lang=EN-US>4001797985</span><span style='font-family:宋体'>。</span></p>
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