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  8. <div><p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:16pt"><span
    9. 

  9.   style="font-family:阿里巴巴普惠体; font-weight:bold">常见问题</span></p>
    10. 

  10.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    11. 

  11.     style="font-family:阿里巴巴普惠体">1.如何开通金鲤志愿VIP？</span></p>
    12. 

  12.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    13. 

  13.     style="font-family:阿里巴巴普惠体">同学，VIP有两种开通方式：① 如果您是在金鲤志愿电脑网页上购卡，点击右上角开通VIP，购买成功后，当前账号由普通用户升级为会员用户，自动开通会员功能，若未显示VIP权限，需退出当前账号重新登录生效。②线下购买会员实体卡:下载金鲤志愿APP或访问金鲤志愿官网，直接输入会员卡卡号和密码登录。</span>
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  15.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    16. 

  16.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    17. 

  17.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    18. 

  18.     style="font-family:阿里巴巴普惠体">2.金鲤志愿VIP会员权益介绍</span></p>
    19. 

  19.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    20. 

  20.     style="font-family:阿里巴巴普惠体">同学你好！VIP</span><span style="font-family:阿里巴巴普惠体">会员权益</span><span
    21. 

  21.     style="font-family:阿里巴巴普惠体">包括：</span><span style="font-family:阿里巴巴普惠体">，生涯规划，</span><span
    22. 

  22.     style="font-family:阿里巴巴普惠体">院校、专业、职业查询，高考历年数据查询，高考政策解读，志愿课堂，智能填报</span><span
    23. 

  23.     style="font-family:阿里巴巴普惠体">多维度推荐院校专业，</span><span
    24. 

  24.     style="font-family:阿里巴巴普惠体">助你快速精准填报。</span></p>
    25. 

  25.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    26. 

  26.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    27. 

  27.   <ol start="3" type="1" style="margin:0pt; padding-left:0pt">
    28. 

  28.     <li
    29. 

  29.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    30. 

  30.       <span
    31. 

  31.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>金鲤志愿卡如何使用（绑定）</span>
    32. 

  32.     </li>
    33. 

  33.   </ol>
    34. 

  34.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    35. 

  35.     style="font-family:阿里巴巴普惠体">电脑</span><span style="font-family:阿里巴巴普惠体">：打开浏览器，</span><span
    36. 

  36.     style="font-family:阿里巴巴普惠体">输入网址</span><span style="font-family:阿里巴巴普惠体">www.jinlizhiyuan.com</span><span
    37. 

  37.     style="font-family:阿里巴巴普惠体">进入金鲤志愿官网</span><span style="font-family:阿里巴巴普惠体">，输入卡号</span><span
    38. 

  38.     style="font-family:阿里巴巴普惠体">和</span><span style="font-family:阿里巴巴普惠体">密码</span><span
    39. 

  39.     style="font-family:阿里巴巴普惠体">点击</span><span
    40. 

  40.     style="font-family:阿里巴巴普惠体">登录，根据系统提示进行手机号绑定。</span></p>
    41. 

  41.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    42. 

  42.     style="font-family:阿里巴巴普惠体">手机：打开金鲤志愿APP，输入卡号和密码进行登录，根据系统提示进行绑定。</span></p>
    43. 

  43.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    44. 

  44.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    45. 

  45.   <ol start="4" type="1" style="margin:0pt; padding-left:0pt">
    46. 

  46.     <li
    47. 

  47.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    48. 

  48.       <span
    49. 

  49.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>开通VIP后我能使用多久？</span>
    50. 

  50.     </li>
    51. 

  51.   </ol>
    52. 

  52.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    53. 

  53.     style="font-family:阿里巴巴普惠体">志愿卡</span><span style="font-family:阿里巴巴普惠体">的使用期限</span><span
    54. 

  54.     style="font-family:阿里巴巴普惠体">是</span><span style="font-family:阿里巴巴普惠体">由</span><span
    55. 

  55.     style="font-family:阿里巴巴普惠体">您自行选择</span><span style="font-family:阿里巴巴普惠体">的</span><span
    56. 

  56.     style="font-family:阿里巴巴普惠体">高考年</span><span style="font-family:阿里巴巴普惠体">份至当年8</span><span
    57. 

  57.     style="font-family:阿里巴巴普惠体">月</span><span style="font-family:阿里巴巴普惠体">3</span><span
    58. 

  58.     style="font-family:阿里巴巴普惠体">1号为止。</span></p>
    59. 

  59.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    60. 

  60.     style="font-family:阿里巴巴普惠体">注意：</span><span
    61. 

  61.     style="font-family:阿里巴巴普惠体">高考出分后，模拟志愿高考成绩和选科科目一旦确认不可修改。</span></p>
    62. 

  62.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    63. 

  63.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    64. 

  64.   <ol start="5" type="1" style="margin:0pt; padding-left:0pt">
    65. 

  65.     <li
    66. 

  66.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    67. 

  67.       <span
    68. 

  68.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>开通会员卡或购买会员卡，可以退换吗？</span>
    69. 

  69.     </li>
    70. 

  70.   </ol>
    71. 

  71.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    72. 

  72.     style="font-family:阿里巴巴普惠体">不记名、不挂失，一经出售，不退换。</span></p>
    73. 

  73.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    74. 

  74.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    75. 

  75.   <ol start="6" type="1" style="margin:0pt; padding-left:0pt">
    76. 

  76.     <li
    77. 

  77.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    78. 

  78.       <span
    79. 

  79.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>会员卡实物卡遗失可补吗？</span>
    80. 

  80.     </li>
    81. 

  81.   </ol>
    82. 

  82.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    83. 

  83.     style="font-family:阿里巴巴普惠体">不可以，收到卡后请妥善保管好。</span></p>
    84. 

  84.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    85. 

  85.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    86. 

  86.   <ol start="7" type="1" style="margin:0pt; padding-left:0pt">
    87. 

  87.     <li
    88. 

  88.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    89. 

  89.       <span
    90. 

  90.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>如何修改密码？密码忘记了怎么办？</span>
    91. 

  91.     </li>
    92. 

  92.   </ol>
    93. 

  93.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    94. 

  94.     style="font-family:阿里巴巴普惠体">进入个人中心，点击修改密码。如果忘记密码，在登录框点击忘记密码，</span><span
    95. 

  95.     style="font-family:阿里巴巴普惠体">根据提示填写即可修改密码。</span></p>
    96. 

  96.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    97. 

  97.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    98. 

  98.   <ol start="8" type="1" style="margin:0pt; padding-left:0pt">
    99. 

  99.     <li
    100. 

  100.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    101. 

  101.       <span
    102. 

  102.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>怎么更换绑定的手机号？</span>
    103. 

  103.     </li>
    104. 

  104.   </ol>
    105. 

  105.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    106. 

  106.     style="font-family:阿里巴巴普惠体">您可以进入个人中心，点击基本信息，然后点击变更手机号进行更换绑定。</span></p>
    107. 

  107.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    108. 

  108.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    109. 

  109.   <ol start="9" type="1" style="margin:0pt; padding-left:0pt">
    110. 

  110.     <li
    111. 

  111.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside; -aw-list-padding-sml:3.16pt">
    112. 

  112.       <span
    113. 

  113.         style="font:7pt 'Times New Roman'; -aw-list-padding-sml:3.16pt">&#xa0; </span><span>功能为什么无法正常使用?</span>
    114. 

  114.     </li>
    115. 

  115.   </ol>
    116. 

  116.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    117. 

  117.     style="font-family:阿里巴巴普惠体">同学，建议您</span><span style="font-family:阿里巴巴普惠体">检查网络设置、</span><span
    118. 

  118.     style="font-family:阿里巴巴普惠体">退出登录或重新安装</span><span style="font-family:阿里巴巴普惠体">金鲤</span><span
    119. 

  119.     style="font-family:阿里巴巴普惠体">志愿APP试一下，若仍无法解决，请</span><span
    120. 

  120.     style="font-family:阿里巴巴普惠体">联系客服</span><span style="font-family:阿里巴巴普惠体">提交意见并配图说明</span><span
    121. 

  121.     style="font-family:阿里巴巴普惠体">，</span><span style="font-family:阿里巴巴普惠体">我们会尽快为您解决!</span></p>
    122. 

  122.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    123. 

  123.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    124. 

  124.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    125. 

  125.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    126. 

  126.   <ol start="10" type="1" style="margin:0pt; padding-left:0pt">
    127. 

  127.     <li
    128. 

  128.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside">
    129. 

  129.       <span>为什么我根据条件筛选出来的结果没有一所院校？</span></li>
    130. 

  130.   </ol>
    131. 

  131.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    132. 

  132.     style="font-family:阿里巴巴普惠体">金鲤</span><span style="font-family:阿里巴巴普惠体">志愿会依照用户的条件，智能推荐与用户所选项目相匹配的院校与专业。如果出现无院校推荐的情况，即说明没有院校符合您的筛选条件，建议清空筛选条件。</span>
    133. 

  133.   </p>
    134. 

  134.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    135. 

  135.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    136. 

  136.   <ol start="11" type="1" style="margin:0pt; padding-left:0pt">
    137. 

  137.     <li
    138. 

  138.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside">
    139. 

  139.       <span>免费注册后如何绑定志愿卡？</span></li>
    140. 

  140.   </ol>
    141. 

  141.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    142. 

  142.     style="font-family:阿里巴巴普惠体">APP：右下角点击我的--绑定金鲤志愿卡，按系统提示填写即可。网页：进入个人中心--绑定志愿卡，按提示填写即可。</span>
    143. 

  143.   </p>
    144. 

  144.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    145. 

  145.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    146. 

  146.   <ol start="12" type="1" style="margin:0pt; padding-left:0pt">
    147. 

  147.     <li
    148. 

  148.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside">
    149. 

  149.       <span>省份和学校填写错误怎么办？</span></li>
    150. 

  150.   </ol>
    151. 

  151.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    152. 

  152.     style="font-family:阿里巴巴普惠体">金鲤志</span><span style="font-family:阿里巴巴普惠体">愿</span><span
    153. 

  153.     style="font-family:阿里巴巴普惠体">卡</span><span style="font-family:阿里巴巴普惠体">省份</span><span
    154. 

  154.     style="font-family:阿里巴巴普惠体">、学校</span><span
    155. 

  155.     style="font-family:阿里巴巴普惠体">确定之后是无法进行修改的，如您在使用途中遇到问题可以拨打</span><span
    156. 

  156.     style="font-family:阿里巴巴普惠体">金鲤</span><span style="font-family:阿里巴巴普惠体">志愿客服热线400</span><span
    157. 

  157.     style="font-family:阿里巴巴普惠体">1797985</span><span style="font-family:阿里巴巴普惠体">。</span></p>
    158. 

  158.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    159. 

  159.     style="font-family:阿里巴巴普惠体">&#xa0;</span></p>
    160. 

  160.   <ol start="13" type="1" style="margin:0pt; padding-left:0pt">
    161. 

  161.     <li
    162. 

  162.       style="text-align:justify; widows:0; orphans:0; font-family:阿里巴巴普惠体; font-size:12pt; list-style-position:inside">
    163. 

  163.       <span>线上购卡高考年份选错了怎么办？</span></li>
    164. 

  164.   </ol>
    165. 

  165.   <p style="margin-top:0pt; margin-bottom:0pt; text-align:justify; widows:0; orphans:0; font-size:12pt"><span
    166. 

  166.     style="font-family:阿里巴巴普惠体">金鲤志</span><span style="font-family:阿里巴巴普惠体">愿</span><span
    167. 

  167.     style="font-family:阿里巴巴普惠体">卡高考年份</span><span
    168. 

  168.     style="font-family:阿里巴巴普惠体">确定之后是无法进行修改的，如您在使用途中遇到问题可以拨打</span><span
    169. 

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  170.     style="font-family:阿里巴巴普惠体">1797985</span><span style="font-family:阿里巴巴普惠体">。</span></p>
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